FAQs

The MS Super Splash is more than just an event; it's an 8-hour celebration of community connection. We aim to create an unforgettable experience that goes beyond the pool—a day of fun and meaningful connections while raising vital funds for Queenslanders living with MS.

Whether you want to swim by yourself, swim with your team, or relax by the pool- this event is for you!

8 hours. One purpose. Let's make a splash for people living with MS in your community!

This event has something for everyone!

If you want to swim the 8 hour challenge with an incredible team - the community is there to cheer you on!

Don't have a team? Do not worry, the community lane is just for you!

If you dont want to swim, but don't want to miss out - we have plenty of fun happening poolside!

Anyone can take part! Whether you are 5 or 85 years old, a doggy paddler, sunbaker or squad swimmer… we’d love you to dive in!

MS Super Splash events are held at many locations across the state, Sunshine Coast, Toowoomba, Central Queensland, Mackay & Townsville.

Click here for more information on your local MS Super Splash!

The MS Super Splash is a fun day where almost anyone can join in, however, you should have basic swimming ability and be able to swim at least one lap of a pool unassisted.

Because you are swimming a relay with a team, some people will swim lots of laps, and others will only swim a few. There’s no pressure to go at a particular speed or stroke; you can take it at your own pace and lifeguards will be on duty for the duration of the event.

Yes, swimmers are permitted to use flotation devices and swimming aids (including fins/flippers, kick boards, noodles and wet suits) except during the Hour of Power (unless approved by the MS Queensland team).

The official MS Super Splash merchandise is available to reward superstar fundraisers. Unfortunately, this merchandise is not for sale, but you can get your own… all you need to do is raise $100 to take home the MS Super Splash t-shirt or $500 for our incredible MS Super Splash esky! 

Absolutely! You can be awarded for your efforts in and out of the pool… click to check out the awards and prizes

The quickest and easiest way to register is on our website here, where you can register as an individual, family or team.

Should you wish to register offline using cash, cheque, or money order, please contact us on 1300 090 923 or community@msqld.org.au.

You can definitely register more than one person - the more the merrier. If you are signing up more than one person, you will need to have a separate email address for each adult participant. Parent's do have the option to manage their child's fundraising page when registering.

Online entries will be open from launch to the event day. If you want to register at the swim, we will have offline registration forms available. We do recommend registering online beforehand, so you can dive right in and make a splash for people living with MS.

As your email is also your username, each adult participant will require their own unique email address to be able to create an online account. Do you have a work or personal email address you could use? Do you have iCloud account for an iPad?

If you don’t have any other emails you could use, we suggest setting up a free email – it takes just two minutes on Gmail or Hotmail.

Alternatively, when registering an adult and child, the adult can manage the child's account without requiring a separate email address.

To finalise registration, an online fundraising page will be created, however you can contact us requesting for it to be hidden. Email us at events@msqld.org.au with your request and we will hide your child’s fundraising page.

Registering a team is easy, just follow the below steps:

Start by registering yourself as an individual

• At the bottom of the page “CREATE YOUR PAGE” there is the option to create or join a team
• The person who creates the team is by default the Team Captain (this can be changed later, simply let us know! Reach out to community@msqld.org.au)
• You can then let other people know about your team, so that they can join the team when they register
• You can also login after registering and create your team from your Dashboard

**When creating a team – there is the option to ‘allow anyone to join your team’, or, it can be set to ‘invitation only’ so that only people who get sent the team page link will be able to join the team. Please note if you set this option, that your team mates must use the link you sent them to be able to register for your team.

Teams must have a minimum of four swimmers – if you need help to set your team up contact the team on 1300 090 923 or email community@msqld.org.au

Joining a team is easy - just follow the below steps:

• Start by registering yourself as an individual
• At the bottom of the page "Create your Page" there is an option to create or join a team
• Click on 'Join a team' and type your team name into the search field to search for your preferred team* 

*If you cannot find your team - your Team Captain may have set the team to invite only and they will need to send you a link so you can join the team.

Your registration goes towards the costs of running the MS Super Splash event, your fundraising is what makes a real difference to people living with MS.

On event day, you will experience, a COVID-19 safe, secure organised event with lifeguards, MS Queensland staff members and volunteers present throughout the entire event.

You will also receive your personal online fundraising page. With a range of new features, your fundraising page is easy to use and a great platform to help you raise money for people living with MS.

Most of all, by taking part in the MS Super Splash, you will have the opportunity to take part in something amazing and help have a true impact for people living with MS.

Absolutely! If you would like to enter as an individual – we will find a team for you to join. Simply contact us, and we can discuss which teams may need additional members. Our Community Lane is open to everyone too!

Once you have registered please call us on 1300 090 923 or email community@msqld.org.au to talk about your options. It could be a great way to meet some new friends or get involved with your local swimming club!

It’s wonderful to hear that you want to be part of the MS Super Splash! If you don't want to swim, you are more then welcome to enjoy the party poolside. 

Please ring or email our team via community@msqld.org.au for more information. 

It’s wonderful you would like to fundraise to help the thousands of Queenslanders living with MS and other neurological conditions. We recommend personalising your fundraising page with a photo of you. This shows your supporters they are supporting YOUR Swim. The next step is to start asking family, friends and colleagues to sponsor you.

We find email works best! Just an email (we can even provide you with a template, which can be found on your dashboard), to all your friends, family, colleagues and other networks can raise hundreds of dollars very quickly. Also asking for sponsorship on Facebook, and asking people face-to-face are very effective ways to make a difference. We are here to help coach you through any fundraising methods. Get in touch with us on 1300 090 923 or community@msqld.org.au.

Why not ask your workplace for a donation as well.  Lots of businesses are more than happy to match your own donation and fundraising – effectively doubling your impact!

We also have loads of resources and downloads to help you reach your fundraising goals. If you require any further assistance, please contact us on 1300 090 923 or email us at community@msqld.org.au and we are more than happy to help.

The funds raised through the MS Super Splash are vital in providing services to over 5,500 Queenslanders living with MS and other neurological conditions. These services include our NeuroAssist information line, NDIS access and planning support, specialist nursing services, wellness programs and services for those who need it most.

Most importantly, your support ensures that no one faces MS alone.

Yes – donations or sponsorships over $2.00 are fully tax deductible.

Sponsors who donate to your online fundraising page will automatically receive a tax-deductible receipt via email once the transaction is complete. If you collect offline donations, you can add these to your fundraising page and a receipt will be emailed to the donor once complete.

Alternatively, we can provide you with an offline donation form to record all the information and process the receipts manually. Contact us at community@msqld.org.au or call 1300 090 923 for more information

You will receive regular event emails from when you register up to event day. In the week leading up to your event, an email will be sent with information specific to event day, including when to arrive, what’s happening throughout the day and other exciting announcements.

The event will go ahead rain or shine, unless there is a significant danger to participants because of poor visibility, lightning, storms, cyclones or strong winds.

If conditions are deemed too hazardous by the MS Queensland team, a notification will be posted on our MS Super Splash Facebook page and we will send you an email/SMS.

If bad weather develops during the event, organisers will ensure the safety of the participants and decide if it is safe to continue.

Entry fees are non-transferable and non-refundable, unless at the discretion of the event organisers. To discuss obtaining a refund, please contact MS Queensland on community@msqld.org.au or 1300 090 923.

No, you may come and go as you please however we welcome you to stay and cheer on your teammates. We know they would love the support! Your team captain will be responsible for working out a swim and lap counting roster. It may be that you only need to be there for an hour or two; however, we suggest arriving at the pool 15 minutes before you are wanting to swim.

We‘d love for you be there for the final presentations – it is great to be a part of the buzz of achievement as we celebrate the incredible 8 hour MS Super Splash! 

MS Queensland is working in line with Government guidelines to ensure we are able to deliver the safest event possible for everyone involved. 

We will continue to stay updated with the state government’s traffic light system to ensure any COVID-19 safety requirements are included in the event. You can do your part to stay COVID safe by: 

• Provide hand sanitisers and masks for use of the participants
• Allocating specific ends of the pool for each team to facilitate physical distancing
• Providing air pumps for teams to utilise to blow up any inflatables being used throughout the day

MS Queensland is working in line with Government guidelines to ensure we are able to deliver the safest event possible for everyone involved. 

We will continue to stay updated with the state government’s traffic light system to ensure any COVID-19 safety requirements are included in the event. You can do your part to stay COVID safe by: 

• Staying home if you feel unwell or are displaying COVID-19 symptoms 
• Stay 1.5m from fellow participants and use a mask if you are unable to do so 
• Use hand sanister provided at the event
• Follow the directions of MS Queensland staff and volunteers

Thank you for your support for ensuring you and your fellow participants are kept as safe as possible at the MS Super Splash.